We frequently get calls and emails intended for another company with a very similar name. To help avoid confusion, we’d like to explain the difference between American Heritage Insurance Group in Cincinnati, Ohio and American Heritage Life Insurance Company in Jacksonville, Florida.
Fast Track: Where Do You Belong?
| If you are looking to… | You are looking for… | Service Model |
| Shop multiple competing brands (like Travelers, Liberty Mutual, etc.) through an Ohio-based team with nationwide capabilities. | American Heritage Insurance Group (That’s us!) | Independent Agency: We act as your open-market advisor, matching you with the best carrier for your specific needs. |
| Manage a policy, pay a bill, or file a claim for a supplemental or life insurance product (accident, cancer, critical illness, gap, etc.). | Allstate Benefits / American Heritage Life Insurance | Single-Brand System: A dedicated service network focused exclusively on policies issued within their specific brand family. |
American Heritage Insurance Group: Cincinnati, Ohio
American Heritage Insurance Group is an independent insurance agency with offices in the Cincinnati, Ohio area. Because we’re an independent agency, we represent over 30 different insurance companies. As a result, we can help individuals, families, and businesses find coverage that fits their unique needs at an affordable price.
Our products include:
- Personal Insurance – Home, Auto, Boat, Motorcycle, Classic Car, Landlord, and Umbrella
- Business Insurance – Property, General Liability, Auto, and Umbrella
- Specialty Lines – Professional Liability, Directors & Officers, Cyber, and Liquor Liability
Our focus is providing personalized advice, access to multiple insurance carriers, and local service from experienced insurance professionals who understand the needs of Ohio, Kentucky and Indiana families and businesses.
American Heritage Life Insurance Company: Jacksonville, Florida
American Heritage Life Insurance Company is a separate organization headquartered in Jacksonville, Florida. Since 1999 it has done business under the marketing name Allstate Benefits, so if you’re searching for “Allstate Benefits,” this is the company you want. It specializes in life insurance and supplemental employee benefits, including:
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Cancer Insurance
- Disability Income Insurance
- Hospital Indemnity Insurance
- Employer Voluntary Benefits Programs
The company operated as part of Allstate Insurance until April 2025. At that point, Allstate sold it, along with its wider Employer Voluntary Benefits business, to StanCorp Financial Group, Inc. StanCorp is the parent company of The Standard and a subsidiary of Japan’s Meiji Yasuda.
American Heritage Life now operates under The Standard organization, and Allstate no longer owns it.
To manage a policy, file a claim, or check benefits, log in to the My Benefits customer portal or call (800) 521-3535.
Contact Information
American Heritage Life Insurance Company
1776 American Heritage Life Drive
Jacksonville, FL 32224
Customer Service: (800) 521-3535
Corporate Phone: (904) 992-1776
For additional assistance, policyholders may also visit The Standard’s website for information regarding benefits and voluntary insurance products.
American Heritage Insurance Group — We’re Here for You
If you’re looking for individual, business, farm, or specialty insurance coverage, American Heritage Insurance Group is ready to help. While we are not affiliated with American Heritage Life Insurance Company in Jacksonville, we are happy to point callers in the right direction when questions arise.
At American Heritage Insurance Group, our mission is simple: protect what matters most to you and provide insurance solutions that leave you with no worries.
Frequently Asked Questions
If you’re trying to access an account, file a claim, or check benefits for a policy from American Heritage Life (marketed as Allstate Benefits), that’s the Jacksonville, Florida company now part of The Standard. Log in at the My Benefits portal or call (800) 521-3535. We’re a separate company in Cincinnati and don’t have access to those accounts.
No. American Heritage Insurance Group is an independent insurance agency in Cincinnati, Ohio that represents over 30 carriers for home, auto, business, and specialty coverage. American Heritage Life Insurance Company is a separate organization headquartered in Jacksonville, Florida that sells life insurance and supplemental employee benefits. The two companies are not affiliated.
American Heritage Life sells those products (gap, cancer, accident, critical illness, hospital indemnity, and disability income) out of Jacksonville, Florida. However, we don’t offer them. For one of these supplemental or voluntary benefits, call American Heritage Life at (800) 521-3535.
Provider portals and member logins for supplemental and voluntary benefits belong to American Heritage Life, now part of The Standard. Visit The Standard’s website or call (800) 521-3535. We’re an independent agency in Ohio and can’t help with those accounts.
No. Allstate sold American Heritage Life to StanCorp Financial Group in April 2025, and it now operates under The Standard organization. This is a separate company from American Heritage Insurance Group, the independent agency in Cincinnati, Ohio.
American Heritage Insurance Group is an independent insurance agency based in the Cincinnati, Ohio area. As an independent agency, we represent more than 30 insurance companies and help individuals, families, and businesses across Ohio, Kentucky, and Indiana find personal, business, and specialty coverage that fits their needs.